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IT & Security Solutions for Batam Free Trade Zone

🏛️ Special Economic Zone

Your trusted technology partner in Indonesia's premier Free Trade Zone. We provide enterprise-grade security, network infrastructure, and automation solutions with English-speaking team and international service standards.

Want this solution for your business in Batam? CV Faust Technology offers a free consultation and a tailored proposal for your needs.
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Why Choose Us for Your FTZ Operations?

With over a decade of experience serving multinational companies in the Batam Free Trade Zone, we understand the unique requirements of foreign-invested enterprises operating in Indonesia.

Our Services for FTZ Companies

Industrial-grade IP cameras, AI analytics, remote monitoring, and integrated security management systems.

Packages & highlights

  • English-Speaking Team
  • ISO-Ready Processes
  • FTZ Industrial Expertise
  • Fast Response
  • Seamless communication with English-speaking project managers and technicians. Documentation in English.
  • Documented procedures, quality management, and compliance with international business standards.
  • Deep experience with manufacturing plants, logistics hubs, and corporate offices in industrial zones.
  • Local presence in Batam for rapid response. Emergency support within 1 hour for critical zones.

Our Client Profile

We primarily serve companies operating under the Free Trade Zone framework, including:

🏢 Global technology partners

Partnering with trusted industry leaders for internationally certified solutions.

  • Cisco — Network
  • Hikvision — Security
  • Dahua — Security
  • Bosch — Security
  • CommScope — Network
  • Schneider Electric — Automation
  • Honeywell — Automation
  • Ubiquiti — Network

Common questions

Find answers to 8 common questions about our services

What is the Batam Free Trade Zone (FTZ)?
Batam FTZ is a Special Economic Zone designated by the Indonesian government to attract foreign investment. Companies operating in the FTZ enjoy tax incentives, streamlined customs procedures, and easier foreign ownership regulations.
Do you provide services in English?
Yes, we have English-speaking staff for sales, project management, and technical support. Our proposals, reports, and documentation are available in English.
Are you familiar with foreign company requirements?
Absolutely. We have worked with many PMA (Penanaman Modal Asing / Foreign Investment) companies in the FTZ. We understand the documentation requirements and compliance standards for international businesses.
What payment methods do you accept?
We accept bank transfers (including international wire transfers), and can invoice in USD or For enterprise clients, we offer flexible payment terms.
Can you provide references from other foreign companies?
Yes, upon request, we can provide references from our existing multinational clients in the FTZ.
What are your typical project timelines?
Small projects (4-8 cameras): 1-3 days. Medium projects (8-20 devices): 1-2 weeks. Large projects: 1-3 months depending on scope. Emergency services available 24/7.
Do you offer remote support for international companies?
Yes, we provide remote monitoring and troubleshooting support. Our team can access your systems securely for maintenance and diagnostics.
What is included in your warranty?
Standard warranty: 1 year on installation work. Product warranty follows manufacturer terms (typically 2-3 years). Extended warranty and AMC packages available.